For example, Manchester-based startup eLucid mHealth has been awarded test contracts with the NHS to provide patients with medications in a "secure, intelligent container". The natural language AI company Babylon is due to begin a trial in North London where 1.2 million people will receive medical advice from a chatbot.
So, there is a new task at hand for communication managers worldwide. They need to train their staff on writing for voice. However, while messaging is a new communication channel, it does not necessarily change the way you communicate!
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